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General booking terms and conditions

 

If you book your stay using Ilirija Resort Online Booking Service or Ilirija Resort Booking Center, we guarantee you the best price. Lowest online price guarantee

 

Type of service: half board / full board / bed and breakfast
Included in the price: Buffet breakfast and dinner (possibility of full board and bed and breakfast with extra charge or discount), use of wellness (1 time during the stay), indoor and outdoor pool, children's club (entertainment and babysitting from 15 June -31 August),

 

The stay with no reservation booking will be charged according to the current price list available at the reception desk.

 

NEW ADJUSTED BOOKING TERMS AND CONDITIONS IN 2022

Safety and wellbeing of our guests is our top priority.That is why we offer customized booking conditions, health & safety standards, HACCP food standards and company-level health care service, available 24 hours a day. You can cancel your booking free of charge up to 24 hours before arrival.

Book your stay at Ilirija Resort with confidence. 

Feel free to check out our Booking Terms and Conditions and let us help you make your dream vacation come true.

 

 

BOOKING CANCELLATION CONDITIONS (depending on the selected price list):

 

  • STAY LONGER, PAY LESS’ PRICE LIST:
  • 10 to 20 percent discount compared to standard price lists.
  • Requires a minimum number of stays
  • No advance payment, card required only to confirm the reservation
  • Free cancellation up to 21 days before arrival
    If cancellations are made 15-20 days before the arrival date, 10 percent of total cost will be charged as cancellation fees.
    If cancellations are made 8-14 days before the arrival date, 20 percent of total cost will be charged as cancellation fees.
    If cancellations are made 0-7 days before the arrival date, 100 percent of total cost will be charged as cancellation fees.
     

 

  • REGULAR PRICE LIST 

 

  • Free-of-charge booking cancellation
  • You can cancel your reservation online no later than 24 hours before your arrival date.
  • You must provide a credit card as a booking guarantee. We take credit card information as a booking guarantee. A credit card is required as a guarantee of arrival.
  • In case of cancellation within 24 hours before arrival, 100 percent of the booking will be charged.
     

 

  • RESERVATION GUARANTEE

       1. CREDIT CARD GUARANTEE:

  • a valid credit card is only required as a guarantee and will not be charged at the time of booking, unless otherwise stated.
  • in case of the deposit payment by credit card, the required amount will be charged immediately.The rest of the booking amount is paid upon arrival at the reception desk.
  • You can pay with cash in Croatian kunas (HRK)  according to the current exchange rate on the day of payment or your credit card (MasterCard, Visa, Maestro, Diners) according to the current exchange rate on the day of the payment as one-time payment or in installments (MasterCard RBA, Visa RBA, Visa Premium and Diners) in 2-6 installments 
  • We wish to inform you that the amount charged to your credit card will be in Croatian kunas. Your bank will then convert the specific amount to the currency on your current account. Depending on your bank's exchange rate, the total amount may vary (the final amount may be higher) in relation to the amount expressed in Croatian kunas.  
  • The final billing and service charging will be performed at the hotel reception desk upon checkout.
  • Your personal data, as well as your credit card information, are fully protected. Data transfer is carried out through a security server.
    Reservation server uses Secure Sockets Layer (SSL) to transfer your personal data.

 

        2. ADVANCE PAYMENT GUARANTEE:

  • If you do not have a credit card, you can guarantee your reservation by advance payment amounting to 10% of the total package amount. The deposit must be paid by the due date specified in the offer.

 

 

           Advance payment details are the following: 
 
           ILIRIJA d.d.
           Tina Ujevića 7
           23210 Biograd na Moru
 
           ERSTE & STEIERMAERKISCHE BANK d.d.
           JADRANSKI TRG 3a, RIJEKA
           IBAN HR5824020061100097324
           SWIFT: ESBCHR 22

 

 

 


 

 

CHECK IN

  • Check in at the reception desk from 02:00 p.m.
  • Check out at the reception desk to 10:00 a.m.
  • When checking in, please confirm your reservation date. 
  • In case of overbooking, the hotel reserves the right to transfer the guests to another equal or higher category facility. 
  • The hotel facility reserves the right to pre-authorize your credit card for the purpose of potential additional costs, amounting 750.00 Croatian kunas per room.

 

 

Our Sales and Booking Department will remain at your disposal for all further information and inquiries. 

Sales and Booking Department:
Tel. +385 23 383 556
E-mail: sales@ilirijabiograd.com

 

 

 

SUPPLEMENTS/DEDUCTIONS

  • Tourist tax is not included in the price and amounts to 10.00 HRK (Croatian kuna) for Biograd/ Sv. Filip i Jakov per person per day
  • Registration: 1.00 EUR one-off payment per reservation
  • Deduction for the overnight stay with breakfast from the half-board price amounts to 7.50 EUR per person per day
  • Baby crib: 8.00 EUR per day
  • Parking space at ILIRIJA RESORT/Biograd na Moru (Hotel Kornati, Hotel Ilirija, Hotel Adriatic):

     
  • Passenger car:
  • Hotel parking space I (next to the hotel): 8.00 EUR per day
  • Hotel parking space II (150 m away from the hotel): 6.00 EUR per day

 

  • Parking space at ILIRIJA RESORT/Sv. FILIP I JAKOV (Villa Donat Hotel)
  • Passenger car:
  • Hotel parking space I (next to the hotel): 6.00 EUR per day

     
  • Pets 20.00 EUR per day
  • Pets must have a health certificate. By confirming your reservation, you automatically assume full responsibility for your pet.

 

  • The VILLA PRIMORJE/ RAŽNJEVIĆA DVORI A.D. 1307 rental price includes the following: bed linen, towels, power and water consumption costs, cooking and eating appliances, cleaning supplies, weekly bedding change and final cleaning, parking space.

 
 

  • THIRD / EXTRA BED DISCOUNT
  • adults 20 %
  • children aged 12 – 15 50 %
  • children aged 7 –12 70 %
  • children aged 7 and less – Free of charge

 

 

  • STANDARD BED DISCOUNT
  • children up to age 12 -  20 %

 

 

ILIRIJA RESORT HOTELS & VILLAS:

 
Biograd na Moru
HOTEL ILIRIJA ****
HOTEL KORNATI ****
HOTEL ADRIATIC ***
VILLA PRIMORJE ****

 

Sv.Filip i Jakov
HOTEL VILLA DONAT ***/****

 

Polača
RAŽNJEVIĆA DVORI 

 

 

 


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